We received very good friendly customer service. Our Sales rep was able to listen to what we wanted then show us some selections that most closely matched our wants. The furniture is a bit pricey otherwise 5 stars, but it is very good quality. The delivery fee is a big turn off when you are spending that much on furniture, however they have a text system to keep you updated on delivery time and even shows you where the truck is and it is the best delivery system I have experienced.
The same issue happened again. Now we have an entire set of expensive 'so called leather' furniture that looks horrible because the color is gone on the contact areas of the furniture.
DO NOT USE THEIR FINANCING!!! They use Synchrony Finance and they are a scam. Everything they do is to set it up so you can't pay on time because their website is horrible and you can't reach anyone if you call. You literally have to google a trick to actually reach someone (in India of course).
Warranty came to inspect it. We we told that the table is not meant to be used...?!#@!!!?? The top was replaced. Its now covered with a cloth to protect it
Good selections and ok prices. Sales are rare but worth taking advantage of.
Their website locks you out constantly and their security questions are so narrow and require at least 6 letters. As a consequence, the correct answers to the questions, for me, never can work because all of the correct answers were less than 6 letters.
The chairs are wobbly. The screws have been tightened and then replaced with longer screws to get better stability- still wobbly.
Good place to go looking at furniture. Quality style furniture.
DO NOT SHOP HERE!! CHEAP QUALITY !!
At the same time we bought the living room furniture we purchased a wooden dining table and matching chairs. The top scratched so easily and had gouges in it from light use. The finish seemed to be a spray on type- it chipped and underneath it looked like fake pressed wood.
Please Havertys I am putting pressure on you to drop these jerks.
Poor quality furniture, over priced. We purchased a leather couch , matching chair and ottoman. The color wore off. We had the extra warranty- the couch was inspected by a person from the warranty company in our home. He told us the furniture wasn't leather.
Havertys Furniture is a US Furniture Store based in Smyrna, Georgia. Havertys Furniture is located at 2079 Cobb Pkwy SE, Smyrna, GA 30080, USA.
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